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Terms of Service for PuffXPress

Last Updated: October 2024

Welcome to PuffXPress (referred to as "we," "us," or "our"). By accessing or using our website at puffxpress.com (the "Website"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website.

1. Eligibility

By using this Website, you confirm that you are at least 18 years old, or of legal smoking age in your jurisdiction, whichever is older. It is your responsibility to ensure that the purchase and use of vaping products is legal where you live.

2. Account Registration

To purchase from PuffXPress, you may be required to create an account. You agree to provide accurate, up-to-date, and complete information and to keep your account details confidential. You are responsible for all activity that occurs under your account.

3. Products and Availability

All products listed on our Website are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices for all products are subject to change without notice. We strive to ensure product information is accurate but do not guarantee that all descriptions or pricing errors are corrected immediately.

4. Use of Personal Data

We take your privacy seriously. When you make a purchase or sign up for our newsletter, we collect and store your email address and other relevant personal information. Your data will be used solely for processing orders, customer service, and occasional marketing purposes, such as sending promotional emails. You can opt out of marketing emails at any time by following the unsubscribe instructions included in the emails.

We will not sell or share your personal data with third parties, except as necessary to comply with the law or to facilitate the operation of our business, such as payment processing.

For more details, please review our Privacy Policy.

5. Order Acceptance and Cancellation

Once you place an order, you will receive an email confirmation. This does not signify acceptance of your order; it is only a confirmation that we have received your request. We reserve the right to accept or decline your order at any time, for any reason. If we cancel an order after payment has been processed, we will issue a full refund.

6. Payment and Billing

All payments must be made through our secure payment gateway. By providing payment information, you confirm that you are authorized to use the selected payment method. If payment is declined or reversed, we reserve the right to cancel your order.

7. Shipping and Delivery

We ship across Europe. Shipping times and fees may vary based on your location. Once the product leaves our warehouse, it is your responsibility to monitor delivery. We are not liable for any delays caused by shipping carriers, customs clearance, or other unforeseen circumstances.

8. Returns and Refunds

We accept returns for defective or damaged products within 14 days of receipt and will replace the product. Please contact our customer service for return instructions. To qualify for a replacement, products must be unopened, unused, and in their original packaging. Shipping fees are non-refundable.

9. Intellectual Property

All content on this Website, including text, images, logos, and product descriptions, is the property of PuffXPress or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.

10. Prohibited Use

You agree not to use our Website or services for any unlawful purpose, including but not limited to violating any international, federal, or local laws, or for any fraudulent or deceptive activities. We reserve the right to terminate your use of our Website for any misuse.

11. Limitation of Liability

To the maximum extent permitted by law, PuffXPress shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased. Our total liability to you for any claim shall not exceed the amount paid for the products in question.

12. Indemnification

You agree to indemnify and hold harmless PuffXPress and its affiliates from any claims, damages, or expenses, including legal fees, arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Slovakia.

14. Modifications to the Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and the "Last Updated" date will reflect the most recent revision. By continuing to use our Website after changes are posted, you accept the revised Terms.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

• Email: support@puffxpress.com
  

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms of Service.